We offer personalized and comprehensive support to customers, addressing everything from product-related questions to skincare concerns. Our goal is to help you build a loyal following by delivering exceptional customer service that meets the needs of each individual. Let us help your brand stand out by providing the perfect solutions for your customers’ needs.
For startups
Facilitate your entry into retail shops
For medium-sized brand
Explain your products where and when it has the most impact
International brand
Increase the sales of your products, conduct targeted surveys
customised Interactive label
With Product ID, your customers can access relevant product details and associated services in one place. From one QR code, they can access the product manual, product usage instructions, ingredient list with its details, warnings, or storage manual. Each product comes with an individual Interactive label, customized for different territories and languages, providing customers with a unique experience in their preferred language, no matter where they are.
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Looking for an easy way to provide your customers with 24/7 support and answers to their questions? ‘Lux, our virtual skincare AI assistant, provides customers with instant access to the information and assistance they need. With its advanced natural language processing technology, Lux easily understands customer inquiries in over 30 different languages, ensuring that customers feel comfortable and confident in their skincare journey. Say goodbye to language barriers and hello to a smarter, more personalized customer experience with Lux.
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Product ID’s advanced technology provides a personalized experience to your customers. Our customizable digital labels cater to specific buyer profiles, like the Halal certificate for Arabic-speaking customers in Indonesia and Spain, ensuring their satisfaction. But it doesn’t stop there - our virtual skincare assistant Lux provides alternative product options based on the customer’s skin or hair type and reminds them to purchase their next product before expiry. This level of service not only enhances customer experience but also promotes customer loyalty, leading to increased sales and growth for your business.
Effective communication is essential to building strong relationships with your customers. But with different cultures and languages comes the need for localization - the ability to present product information in a language and in a way that resonates with customers from specific territories and languages. By partnering with Product ID, you ensure that your customers always have access to accurate and relevant product information, no matter where they are in the world. Our platform enables you to present localized Digital Labels to customers, providing them with a seamless shopping experience that speaks to their unique cultural values and language.
Impress your customers with an unparalleled in-store shopping experience! Our DigiBeauty Assistant provides your in-store assistants with all the necessary information to help potential customers make informed decisions. Our cutting-edge technology allows customers to try on virtual makeup and outfits, eliminating the need for physical samples. With DigiBeauty Assistant, your in-store assistant can recommend products that best suit your customers, and our virtual try-on feature lets them visualize the products before purchasing. Give your customers an unforgettable shopping experience with DigiBeauty Assistant.
AI based platform to support Fast-Moving Consumer Goods (FMCG) on the single package level in the stores and during use with explanations of details, manuals explanations, customer insight discoveries and promotions.
